A product is labeled 'Factory renewed' for any number of reasons:
Open Box: Items cannot be sold as new if product packing is removed without a purchase.
Returns: Consumers can return products for any reason. Perhaps the consumer didn't like the product or had difficulty getting the item to work. Whether it's the very next day or months later, these items must be identified as 'reconditioned' or 'refurbished' to be resold.
Scratch and Dents: Some items are returned with visible wear and tear. K.A.D.SALES makes every effort to ensure that our reconditioned merchandise does not include 'Scratch and Dents.'
How are products renewed?
Every renewed product must pass a thorough examination. After repairing any defect and sanitizing, the product is repackaged. All products are returned to like-new or almost new condition.
How do I identify 'Factory Renewed' products?
We note these products on our site with this icon. The products will also contain (R) in the model number (i.e. SON123(R)).
Will 'Factory Renewed' products come in different packaging?
By law, product packaging must state if an item is factory renewed. Packaging and terminology may differ from the original. Some items will arrive in a regular retail box with a sticker indicating that it's reconditioned, refurbished, or factory serviced. Some items are repackaged in a plain brown or white box. Enclosed manuals may refer to accessories (camera cases, straps, etc.) that are not included with the reconditioned product. Be sure read over the product information page for a list of included accessories.
What makes a 'Factory Renewed' item such an excellent purchase?
Factory renewed products maintain high quality standards. Each item is checked at least twice for proper working condition and quality. In fact, renewed goods have a very low (2-percent) return rate.
The price you pay for a renewed item is much lower than at retail.
Our 15 day return covers every renewed item you purchase. Just as a new item.
Because we source some goods through wholesalers and retailers, not all sales of goods on the site are necessarily endorsed by or affiliated with the original manufacturer of the goods or the owner or licensee of a mark associated with the goods. K.A.D. Sales, however, stands by all sales on the site and offers its guarantees and warranties on all sales.
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Our good friend of Bakersfield radio host Jaz Mckay and his lovely wife Laura needs your help
My friends, Laura and Jaz McKay are in need of your help. Laura was recently diagnosed with Cirrhosis of the Liver. Without a transplant her doctors are giving her less than a year. In addition, Laura has been battling Lupus and RA. RA requires medication and which due to her liver condition she is unable to take. As a result she is left with indescribable pain. Friends and family are praying for her daily. Her condition is very serious and she will need more medical exams, procedures and care in UCLA's Medical Center. Jaz and Laura have minimal funds to cover the expenses of traveling to and from Los Angeles, however, the excruciating expenses of medical care alone are far above what most Americans can afford. As a friend I am asking for your help. Please won't you consider a financial gift of love either large or small? Whatever you are moved to donate will be more than greatly appreciated! My friends are too humble and modest to ask for this kind of help so I am doing this for them. Please help! A correct liver match will not only prolong her life but could very well save her from losing it in this year. Thank you ALL so much for your generosity! Donate here
Jaz and Laura want to especially thank Dr. Robin Matuk from Kern Gastroenterology Medical Group and Dr. Jan Mesink from the Practice for their dedicated care.